- Maintains confidentiality of all resident/client information;

- Participates in multi-disciplinary resident/client life-plan consultation with the resident/client, family and members of the multi-disciplinary team, to ensure goals are based upon the residents'/clients' individual strengths and mutually determined needs and desires;

- Demonstrates interest in innovative approaches to resident/client-focused care and flexibility in work routines including active participation in the Eden Alternative Initiatives;

- Communicates both written and verbal information to all departments as required;

- Provides direct personal care which supports each resident/client as an individual and promotes independence eg. bathing, dressing, toileting;

- Provides flexibility in care routines for resident/client i.e. bathing at a mutually determined time of day, etc.;

- Communicates with residents'/clients' family providing reassurance and support and redirects to an appropriate resource person as required;

- Provides full or partial assistance with feeding as mutually determined by the resident/client including application of assistive devices, time of meal, table placement, etc.;

- Assists with resident/client meal serving;

- Assists with portering to and from the dining room as required;

- Assists resident/client with/or performs light housekeeping duties (i.e. meal preparation, vacuuming, dusting, laundry, etc.);

- Maintains contents of resident/client dresser drawers and closets in good order as determined by resident/family;

- Assists and/or shops for resident/client;

- Provides transportation for resident/client to and from activities, appointments, etc. as required;

- Uses equipment according to operating instructions, i.e. washer, dryer, iron, microwave oven, vacuum cleaner, wheelchair, walker, lifting device, therapeutic tub, electric beds, etc. and reports any malfunction immediately to Supervisor;

- Uses all supplies according to instructions;

- Provides support to Activation/Recreation/Day Program staff in the delivery of therapeutic, social and recreation programs;

- Assists with outreach programming as required;

- Uses hydraulic lift on Centre's vehicle as directed;

- Answers telephone and redirects calls as necessary;

- Provides assistance and encouragement for volunteers and their programs;

- Documents activities and behaviours of daily living, accurately on progress notes and reports etc.;

- Participates on Centre Committees, including but not limited to, infection control, Total Quality Management, occupational health and safety, education, WHMIS, policy and procedures, accreditation.